We are hiring

“Inbox Zero every day.”

Simple service software for you and your customers.

Sylvester de Koning

Owner of Gigantisch.nl

Serve your customers faster

Treat them like friends instead of numbers.

Casengo chat on your own website?  

home-benefits-email-chat-laptop-mug

Get rid of email chaos

Outlook and Gmail just are not made for customer service.

Switch seamlessly between email and live chat.

Provide great self-service

Most online visitors prefer to find answers without asking you.

Casengo comes with a free knowledge base to help serving your customers.

Enjoy the simplicity

No bells and whistles. Get started within minutes.

We made Casengo for growing companies like yours.
  • Blend email with chat
  • Stimulate self-service
  • Enjoy the simplicity

‘We got our customer support sorted the day we started using Casengo to manage emails and social media posts’
foto

Kasper Spiro

READ MORE HAPPY CUSTOMER STORIES



We all love customer service

The Casengo team in Amsterdam: 7 nationalities, 5 languages, 18 pretty nice people.

MEET THE TEAM

And it’s cheap, too!

Start with a free 30-day trial during which you can test all Premium features. Once your trial period is over, you can continue for free – or move on to a more powerful plan.

Free

The free plan comes with a standard chat functionality, a knowledge base and various productivity features to get your support up to scratch.

  • 3users
  • SimpleChat
  • 30conversations

Basic Plan

The basic plan is ideal for one-man businesses and very small teams. Go social, and mix channels like a master blender.

  • 3users
  • chat, mailsocial media
  • 100conversations

Premium Plan

The premium plan is aimed at growing businesses. Don’t worry about connecting more mailboxes or co-workers.

  • unlimitedusers
  • reporting
  • unlimitedconversations

Enterprise Plan

The enterprise plan is interesting for big teams whose managers need advanced reporting to optimize productivity.

  • unlimitedusers
  • customisation
  • customreporting

Elite Plan

The elite plan is for our elite customers, aiming for the ultimately scalable customer support experience.

  • customvolumes
  • customfeatures
What would Casengo chat look like on your website?

Straight from our blog

E-commerce

Customer service: the missing link on e-commerce blogs

How does one tempt new customers and get them to spend money? How can one create a brand image for one’s business? It’s no wonder the most frequent topics in e-commerce blogs are Search Engine Optimisation, Search Engine Marketing, and Content Marketing. Three topics that every e-commerce entrepreneur wants to live and breathe. The pillars of e-commerce!

prick poodle

How we poodle-proofed Casengo

First things first: we like poodles, as long as their owners don’t resemble them too much.

What we don’t like, however, is the Padding Oracle On Downgraded Legacy Encryption (aka POODLE) leak that the guys at Google disclosed last week; a vulnerability in the design of SSL version 3.0 (SSLv3).

Blown away? Discover Casengo for real!

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