tech-crunch

Simple & beautiful customer support software

Respond to questions faster than ever.

Sylvester de Koning

Gigantisch

Small companies have big advantages

Your customers aren’t numbers. Bring back the human touch in your support.

See what our chat widget looks like on your website


home-benefits-email-chat-laptop-mug

Get back in control

Sooner or later, you’ll get more customers than Outlook or Gmail can handle. That’s when Casengo comes in.

Allow your customer the flexibility to switch between email and live chat when you’re both online.

Get back in control

Sooner or later, you’ll get more customers than Outlook or Gmail can handle. That’s when Casengo comes in.

Get less emails and phone calls by providing your online visitors with excellent self-service.

Get back in control

Sooner or later, you’ll get more customers than Outlook or Gmail can handle. That’s when Casengo comes in.

Relax. We know you’ve got so much to do in so little time. Casengo is designed with you in mind.
  • Blend email with live chat
    (no chat button needed)
  • Help online visitor help themselves
  • Enjoy the user-friendly interface

‘It was getting increasingly difficult to manage the constant influx of emails. That tension disappeared as soon as we started using Casengo.’
foto

Kasper Spiro
CEO easygenerator

READ MORE HAPPY CUSTOMER STORIES



All 16 of us are obsessed with improving customer service

7 nationalities, 4 languages, 16 pretty nice people working from Amsterdam

MEET THE TEAM

Better customer support at very affordable prices.

You start with a free 30-day trial during which you can test all Premium features. Once your trial period is over, you can continue for free – or move on to a more powerful plan.

Our free plan comes with a standard chat functionality, a knowledge base and various productivity features to get your support up to scratch.

  • 3users
  • SimpleChat
  • 30conversations

Our basic plan is ideal for one-man businesses and very small teams. Go social, and mix channels like a master blender.

  • 3users
  • chate-mailsocial media
  • 100conversations

Our premium plan is aimed at growing businesses. Don’t worry about connecting more mailboxes or co-workers.

  • unlimitedusers
  • reporting
  • unlimitedconversations

Our enterprise plan is interesting for big teams whose managers need advanced reporting to optimize productivity.

  • unlimitedusers
  • customisation
  • customreporting

Our elite plan is for our elite customers, aiming for the ultimately scalable customer support experience.

  • customvolumes
  • customfeatures

Straight from our blog

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Feature update: inline chat!

While some of us spent the last couple of weeks working hard on the press release about the $2 million we raised, our dev team went ahead and updated the Casengo chat feature. We’re proud to present our new and improved chat window. For many visitors live chat is the first touch point with a

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Is your website user-friendly? 5 traps to avoid.

First things first: we’ve got a new website! It’s still a work in progress, but still. And did you see that cool TechCrunch button on our homepage? Just sayin’! As we’ve been putting together a list of things that still need to be perfected (a prettier blog, the customer stories, all of the product detail

Blown away? Discover Casengo for real!

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