How much time are you or your agents spending on the small questions? You focus on the complex issues and chatbot takes care of the rest with WhatsApp service software.
- No more waiting customers
- create automated conversation flows
- You focus on the complex issues
WhatsApp business automated messages
Customers need your attention, even if your support agents are busy or unavailable. Make sure your customers are answered 24/7 with the use of Chatbot.Request a demo
No more waiting
Customers don’t have to wait for responses anymore.
Chatbot responds instantly.
Create automated conversation flows
Use chatbot to create automated conversation flows that meet the requirements of your business and customers.
Make chatbot your newest team member
Chatbot acts like one of your colleagues in the Team inbox and communicates with your contacts as such.
Whatsapp chatbot integration
It does not matter how many WhatsApp numbers you use for your customer support. Casengo’s Chatbot integrates with WhatsApp frictionless! Experience the efficient use of chatbot for WhatsApp service software.
Create a Whatsapp chatbot
We designed our Chatbot to create automated conversation flows that meet the requirements of your business. Easily build these conversation flows yourself - after all, you know your customers better than anyone.Learn more about Chatbot
Customer service software for growing teams
Powerful features that help you answer customer queries faster and better
Know which customer needs an answer now, and which coworker is dealing with a customer.
Involve colleagues or suppliers easily into conversations with an email address. Keep your team in sync and never lose track.
Use pre-canned replies or knowledge to respond rapidly, personally and consistently.
Multi channel support
Connect live chat, e-mail, WhatsApp, Facebook Messenger to the multichannel inbox.
Groups & brands
Managers or team leads can easily create teams of employees with different skills and responsibilities.
Take notes on the conversation that are not visible to your customer. So your team is always up to date!
View various standard reports including response times, agent activity and conversation handling times.
Integrate with apps or e-commerce platforms such as Magento and unlock customer value for every conversation.
Both the software and system messages are available in several languages. Additional languages can be added.