WhatsApp chatbot

How much time are you or your agents spending on the small questions? You focus on the complex issues and chatbot takes care of the rest with WhatsApp service software.

  • No more waiting customers
  • create automated conversation flows
  • You focus on the complex issues

Official WhatsApp business solution provider


WhatsApp business automated messages

Customers need your attention, even if your support agents are busy or unavailable. Make sure your customers are answered 24/7 with the use of Chatbot.

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No more waiting
customers

Customers don’t have to wait for responses anymore.
Chatbot responds instantly.

Create automated conversation flows

Use chatbot to create automated conversation flows that meet the requirements of your business and customers.

Make chatbot your newest team member

Chatbot acts like one of your colleagues in the Team inbox and communicates with your contacts as such.


Whatsapp chatbot integration

It does not matter how many WhatsApp numbers you use for your customer support. Casengo’s Chatbot integrates with WhatsApp frictionless! Experience the efficient use of chatbot for WhatsApp service software.


Create a Whatsapp chatbot

We designed our Chatbot to create automated conversation flows that meet the requirements of your business. Easily build these conversation flows yourself - after all, you know your customers better than anyone.

Learn more about Chatbot


★★★ includes 5 best practices and lots of tips & tricks ★★★

READ THE EBOOK


Become a WhatsApp business messaging expert

The impact of personal messaging on your business


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Customer service software for growing teams

Powerful features that help you answer customer queries faster and better

Case management

Know which customer needs an answer now, and which coworker is dealing with a customer.

Collaboration

Involve colleagues or suppliers easily into conversations with an email address. Keep your team in sync and never lose track.

Quick answers

Use pre-canned replies or knowledge to respond rapidly, personally and consistently.

Multi channel support

Connect live chat, e-mail, WhatsApp, Facebook Messenger to the multichannel inbox.

Groups & brands

Managers or team leads can easily create teams of employees with different skills and responsibilities.

Private notes

Take notes on the conversation that are not visible to your customer. So your team is always up to date!

Reports

View various standard reports including response times, agent activity and conversation handling times.

Platform integrations

Integrate with apps or e-commerce platforms such as Magento and unlock customer value for every conversation.

Multilingual

Both the software and system messages are available in several languages. Additional languages can be added.

Over 1800 happy customers world-wide rely on Casengo

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