Compare Whatsapp Business with Casengo

Learn how Whatsapp Business connects with Casengo & add unlimited possibilities for your business.

Casengo Team Inbox

  • Unlimited Whatsapp numbers
  • Add unlimited agents to your inbox
  • Collaborate in small and large teams

Whatsapp Business©

  • 1 number only
  • 1 agent only
  • No collaboration

Let's compare!

How much more you can achieve with Casengo's Inbox.

Casengo WhatsApp
WhatsApp Business
Send/receive whatsapp messages
Quick replies
Auto replies
Multiple agent system
Case management
Collaboration features
Pre-used number support
Multiple numbers, teams and brands
Teams and teambased routing
Case reminders
360 customer overview / history
Web Application
Reporting
Facebook Messenger integration
Email case/ticket management
Live chat integration
Comment and notes
Labeling
API

Casengo and WhatsApp are a great combination

"WhatsApp has proven itself for a boost in sales and customer satisfaction."

Simon Bosschieter - Studystore.nl

Ready to get started?

Give your service a boost today.

Customer service software for growing teams

Powerful features that help you answer customer queries faster and better

Case management

Know which customer needs an answer now, and which coworker is dealing with a customer.

Collaboration

Involve colleagues or suppliers easily into conversations with an email address. Keep your team in sync and never lose track.

Quick answers

Use pre-canned replies or knowledge to respond rapidly, personally and consistently.

Multi channel support

Connect live chat, e-mail, WhatsApp, Facebook Messenger to the multichannel inbox.

Groups & brands

Managers or team leads can easily create teams of employees with different skills and responsibilities.

Private notes

Take notes on the conversation that are not visible to your customer. So your team is always up to date!

Reports

View various standard reports including response times, agent activity and conversation handling times.

Platform integrations

Integrate with apps or e-commerce platforms such as Magento and unlock customer value for every conversation.

Multilingual

Both the software and system messages are available in several languages. Additional languages can be added.

Need custom work?

Casengo's Elite plan offers several API’s to hook up with your existing apps.