Blog

Ryanair: the brand that customers will hate for many years to come

Kelly | 2014/09/26

It's official: Google’s customer service sucks

Kelly | 2014/09/19

Google customer service now officially sucks.

Kelly | 2014/09/19

What humour can do for your customer service

Kelly | 2014/09/12

Why plain old customer service is 100% old-fashioned

Kelly | 2014/09/05

Social customer service: the one factor that companies overlook

Kelly | 2014/08/29

5 steps to make angry customers love you

Arina | 2014/08/22

Top 5 ways your customers want to contact you

Arina | 2014/08/15

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