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Don’t just deliver fast customer service – be effective

Kelly  |  2014/11/07

Customer service: the missing link on e-commerce blogs

Charlotte  |  2014/10/31

How we poodle-proofed Casengo

Emily  |  2014/10/25

How not to fall from grace through social media

Kelly  |  2014/10/24

The risk of delivering bad customer service: a fine of over €300,000

Kelly  |  2014/10/17

Why KLM figured it needed to cutify its customer service

Kelly  |  2014/10/10

Botto Bistro vs. Yelp

Kelly  |  2014/03/10

5 ways hotels can respond to future guests faster and better

Kelly  |  2014/09/30
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Casengo is built in Amsterdam Casengo's Office with lots of passion and devotion.

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Casengo is built in Amsterdam Casengo's Office with lots of passion and devotion.