Blog

Launching Instagram Direct Message (beta)

Emily | 12/06/2020

The power of chatbots in times of social distancing

Floris | 14/04/2020

How Availability Routing Mode can improve your customer service and prevent cherry picking

Ernst | 10/10/2019

New: Better export data, WhatsApp group support and more features

Mike | 01/10/2019

Export your customer and agent data for analysis

Mike | 28/08/2019

7 steps to get started with the WhatsApp customer support API

Ernst | 25/06/2019

The new trainee role, whatsapp improvements and data exports

Ernst | 10/04/2018

A faster Casengo and a faster workflow with mass actions

Ernst | 08/05/2018

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