A plan for every team

Start your 14-day free trial. No credit card needed.


Per user / month
billed annually

€24 billed monthly

Premium includes great
features like:

  • Live chat
  • One team
  • FAQ help center
  • Unlimited mailboxes
  • Unlimited conversations
  • Mobile App iPhone and Android

Support via email only


Valid until May 31, 2022


Per user / month
billed annually

€29 billed monthly

Enterprise includes everything
in Premium, and:

  • Multi-brand & inbox filters
  • Unlimited teams & workflows
  • Ecommerce plugins
  • Facebook Messenger
  • First WhatsApp number free
  • Instagram pages
  • Chatbots

Support via email, chat, phone

Start free trial

Your 14-day trial starts on
the Enterprise plan.



Custom includes everything in
Enterprise, and:

  • API's
  • Custom integrations
  • Custom reports
  • Various billing options

Request price

Success manager

Over 1800 happy customers world-wide rely on Casengo

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Questions about pricing?

What do you mean by 'conversations'?

First of all: it’s not a ticket. We hate tickets. Casengo is an application that supports customers, and customers are people rather than numbers. A conversation consists of all messages related the same customer question, no matter the medium. So one conversation can be a collection of emails, chat messages, and/or phone logs.

What's the trial all about?

The Casengo experience begins with a trial of 14 days with all premium features enabled, completely free of charge. This trial will allow you to get to know our customer service application and decide if it's your cup of tea. The free trial allows you to discover what exactly it is you and your team need (and what it isn't). Of course, no credit card details are needed to start the trial. That would be weird.

What is a user?

You are one, and so are your team members. When you start using Casengo, you'll each receive a separate user name to log into your company's Casengo account. That's the only way you will all be able to deliver customer service with your unique smile!

What happens when the trial is over?

A few days before your trial ends, we'll ask you to pick a plan. If you want to keep flying for free, that's great - but just let us know! If you don't let us know (by not picking any plan), we will unfortunately proceed to delete your account, conversations and contacts. Ouch!

Help customers faster

β€œWe wanted an help desk app that can actually reduce response times and increase customer satisfaction. We now spend less than 30% of what we used to spend on customer service.”