Ernst  | 


  • We added a Typewriter style list for messages. New messages are now positioned at the bottom of the screen. This ensures that you don't have to look up and down on the screen to keep context of your customers' message.


  • We made performance improvements to our case time line. Many WhatsApp, Facebook or Chat messages could slow down opening and closing of cases. This has been re-engineered to work faster.


  • We fixed an issue where 'read more' would show up temporarily on single messages when a case loads.