Casengo's happy customers
Sylvester and his team were doing their very best to manage emails from 9 different addresses, with nothing but Microsoft Outlook. ‘But it was driving us crazy. Since we started using Casengo, we can reply to all customer questions within a day.’
Kasper tried hard to understand the inner workings of Microsoft Dynamics CRM, but the software was too complex for his needs. ‘I liked Casengo’s clear and simple interface right away, and our customer support people were enthusiastic from day one.’
Renate had been using a standard, Outlook-like program for years. As her business grew, she lost the overview of customer emails. ‘Casengo has helped us grow faster. Thanks to this application, we can focus on what truly matters: assisting our customers.’
"We got our customer support sorted the day we started using Casengo to manage emails and social media posts."
Alain started using Casengo after getting a customer complaint about not having replied to yet another email. ‘As soon as I switched to Casengo, I received compliment after compliment about my “super-fast service”.’
Jeroen had just opted for Desk.com when Casengo was launched. ‘Desk.com contained too many pointless features. I was thrilled to discover that Casengo does not come with any unnecessary bells and whistles. It does exactly what it should do.'
"When we first tried the collaboration features, we were hooked. Our support team and warehouse work from different locations, with Casengo cases can easily be assigned to co-workers."
