Blog

Black Friday: price versus service

Kelly | 2014/11/14

Don’t just deliver fast customer service – be effective

Kelly | 2014/11/07

Customer service: the missing link on e-commerce blogs

Charlotte | 2014/10/31

What humour can do for your customer service

Kelly | 2014/09/12

3 customer service lessons the World Cup taught us

Kelly | 2014/07/18

Winnie-the-Pooh on customer service

Emily | 2014/06/06

What SMEs can learn from Amazon

Emily | 2014/05/30

How to make a killer FAQ web page

Emily | 2014/05/23

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