Blog

How your customers really feel about customer service

Kelly | 2015/04/10

Why email beats social media for customer service

Kelly | 2015/02/13

3 ways to adapt your customer service to the relationship economy

Kelly | 2015/01/23

How customer service will get you through rough times

Kelly | 2015/01/16

What are your customer service New Year’s resolutions?

Kelly | 2015/01/09

People pay more for better customer service

Kelly | 2014/12/23

Facebook’s not all that: email is where it’s at

Kelly | 2014/11/28

Crappy customer service? Be banned from selling!

Kelly | 2014/11/21

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