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More fascinating stuff
Facebook: an invitation to a two-way conversation
Emily
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2013/09/13
The SME alternative to traditional live chat
Emily
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2013/09/11
Coming soon: the follow-up feature
Emily
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2013/09/09
On scalability and reliability
Emily
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2013/09/02
Dealing with customer emails using Outlook or Gmail
Emily
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2013/08/23
Webshops still using inefficient email software: read this
Emily
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2013/08/21
3 ways to take your customer support to the next level
Emily
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2013/08/21
New gimmick: preview of live chat on YOUR website
Emily
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2013/08/19
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