casengo.com/blog/wp-content/uploads/2013/02/sprout.pngHardly did we have the time to recover from the wonderful article in De Volkskrant last week, and yet here we are! Casengo is This week's start-upon Sprout, Holland's major online magazine for entrepreneurs. This is a double honour, as it not only allows us to explain what Casengo is all about. Sprout always couples This week's start-upwith a review from a venture capital! So lets hearwhat Robert Verwaaijen from Prime Ventures thinks of our product. (We don't know him - yet - but we sure love the guy!) You can find the Dutch version on Sprout.nl; read on for the English translation!
‘Venture capitals should keep an eye on Casengo’Floris and Thijs van der Veen offer helpdesk software that enables companies to support their customers online, including via live chat. According to both brothers, Casengo is doing so well that they could use an investor. In Prime Ventures’ opinion, they’ll find one.Casengo is a spin-off company of Livecom, which develops customer support software for large companies such as DSM, Wehkamp and Philips. Floris and Thijs founded Livecom ten years ago. It has around 25 employees, some of whom work in its Chinese office in Shanghai. It turns over a few million euros a year and is profitable.‘Livecom focuses on the enterprise market, while Casengo helps out small and medium sized businesses,’ says CEO Floris van der Veen. Casengo operates from the Cloud and only offers those features that SMEs truly need. Van der Veen: ‘Whoever wants to use more features, integrations or adjustments, will find Livecom a perfect match.’