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Customer service: the missing link on e-commerce blogs

Charlotte | 2014/10/31

How we poodle-proofed Casengo

Emily | 2014/10/25

How not to fall from grace through social media

Kelly | 2014/10/24

The risk of delivering bad customer service: a fine of over €300,000

Kelly | 2014/10/17

Why KLM figured it needed to cutify its customer service

Kelly | 2014/10/10

Botto Bistro vs. Yelp

Kelly | 2014/03/10

5 ways hotels can respond to future guests faster and better

Kelly | 2014/09/30

Ryanair: the brand that customers will hate for many years to come

Kelly | 2014/09/26

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