Log in now to discover the brand-new design and other great improvements.
We're proud to announce that we just released a fresh user interface of our customer service app. Both graphic design and user interaction flows received a huge upgrade, helping you to provide outstanding customer service even faster. The new design makes your Casengo Inbox more reliable, responsive, easy to use — and we are positive it’s a sturdy foundation for future innovations.
Delivering a cleaner view
We started working on the new look and feel from early October, after months of gathering feedback from our most active users. Our main goal: making conversations more clear-cut. The new Inbox will help you focus on what is important to your customer at that very moment. Most functionalities haven’t changed, but sometimes it’s the little things that matter, and if we did our job well, you’ll notice our platform’s new simplicity right away.
Coming up: a bunch of new stuff
We’re not done yet. The next few weeks, we’ll be updating the contact timeline and the management site and will start adding more event integrations.
But first things first: how does this design update work for you? We hope it will dramatically improve your day-to-day work in Casengo. Please share your thoughts on www.casengo.com/feedback/.