Post-its, clothes pegs, paperclips - it’s the simple things that make life easier. So here’s a little somethingwe developed to simplify your customer service: a custom input field in your contact panel. That'sthe part in which you enter your customers’ data: their name, email address, phone number, company name and a note about each of them. Pretty straightforward.
How to add input fields
Now it’s also possible to add your own input field.Say you want to add a Customer ID or a job title to each of your contacts. Open Casengo, go the Admin Site, click on Contact Panel in the General tab, and hit the first green button: “Add input field.” You can add as many of these as you'd like. casengo.com/blog/wp-content/uploads/2013/10/add-input-field1.png
The green button underneath - “Add custom URL” - is even more exciting. But that one is a little more complicated; we’ll talk you through it in another post. Cheers!