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Is your website user-friendly? 5 traps to avoid.

First things first: we’ve got a new website! It’s still a work in progress, but still. And did you see that cool TechCrunch button on our homepage? Just sayin’! As we’ve been putting together a list of things that still need to be perfected (a prettier blog, the customer stories, all of the product detail pages, the entire website in Dutch) we realised this is the perfect opportunity to tell you about those user-unfriendly things we came across on various business websites. We’ve summarised five of them here. Use our handy checklist to make sure that your own website doesn’t fall into these common traps.

  1. Your live chat had better be live!