How to make customer service more fun

Emily  | 

Some of us truly enjoy customer service. While much of the job is fairly routine, there is a certain satisfaction to be gained in helping customers find the answers they’re looking for. This can be true even if they don’t end up making a purchase. But what if you’re one of those people who don’t enjoy supporting customers at all? If customer service is all you do, and you hate it, you should be thinking of new career options. But if it's an unavoidable part of an otherwise fun job, read on to find out how to start making customer support bearable – and even enjoyable. Because isn’t it a shame to spend a large part of your life engaged in a task that doesn’t stimulate you?

Customer service as a team challenge