We are proud to report that Appvita, a funky site filled with 'nothing but the finest cloud apps since 2008' picked Casengo as its cloud app of the day. Four facts Appvita's gals & guys liked about our customer support software:
- Casengo makes it easy to track multiple keywords on Twitter
- Users can still keep track of replies when they forward cases to external email addresses
- Multiple employees can work together from within the Casengo app
- Casengo offers the tools necessary to build a freestanding FAQ page
Appvita was a little disappointed about not being able to track complaints that come from Facebook users, and to respond to tweets from within the application - but rest assured we're working on these features real hard. Thank you, Stephanie from Portland and Dave from Dallas! Appvita certainly is our website of the week...